Summary: If your order arrived with a missing or incorrect item, contact us right away and we'll resolve it quickly.
What to do if something is missing or wrong
Submit a support request within 7 days of delivery with:
- Your full name and order number.
- A description of the missing or incorrect item.
- A photo of what you received (if applicable).
Our team will review your order and send a replacement or issue a correction as quickly as possible.
Tips
- Check your confirmation email to verify what was included in your order.
- If your package arrived damaged, include a photo of the packaging as well.