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Returns and Exchanges

Summary: We want you to love your Skin Clique products. If you're not completely satisfied with your purchase, we're here to help. View full Shipping Policy at skinclique.com/policies/shipping-policy


Return eligibility

  • Returns must be requested within 30 days of receiving your order.
  • Gift cards and products delivered more than 30 days before the return request are not eligible for return.

How to request a return

Submit a support request with:

  • Your full name
  • Your order number
  • The item(s) you'd like to return
  • A brief description of the reason for your return

If your return is approved, we'll provide a prepaid return shipping label along with instructions for returning your item.


Refunds

  • Eligible online purchases are refunded to the original payment method.
  • If you purchased your product directly from a Skin Clique provider, we recommend contacting your provider first. They may be able to help with product selection or recommendations, though you may also initiate a return by sbumitting a support request. Provider purchases are eligible for store credit when returned within 30 days.

Good to know

Many skincare products require consistent use over time to see their full benefits. If you're unsure whether a product is right for you, we're happy to help you find the best fit before you decide to return it.

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