Checking Your Order Status

Summary: You can check the status of your skincare order anytime by logging into your account on our shop.

How to check your order status

1. Go to shop.skinclique.com.
2. Sign in to your account using the button in the top right corner.
3. Navigate to your order history to view the status of your recent orders.

You'll also receive a shipping confirmation email with a tracking link once your order has shipped.

Order status definitions

• Processing: Your order has been received and is being prepared.
• Shipped: Your order is on its way. Check your confirmation email for a tracking number.
• Delivered: Your order has been delivered to the address on file.

Haven't received a shipping confirmation?

Allow 1-3 business days for processing. If you haven't received a shipping confirmation after that time, submit a Support Request with your full name and order details. 

While most orders arrive sooner, please allow 7–10 business days from the date your order is placed for delivery.