Summary: You can check the status of your skincare order anytime by logging into your account on our shop.
How to check your order status
- Go to shop.skinclique.com.
- Sign in to your account using the button in the top right corner.
- Navigate to your order history to view the status of your recent orders.
You'll also receive a shipping confirmation email with a tracking link once your order has shipped.
Order status definitions
- Processing: Your order has been received and is being prepared.
- Shipped: Your order is on its way. Check your confirmation email for a tracking number.
- Delivered: Your order has been delivered to the address on file.
Haven't received a shipping confirmation?
Allow 1-3 business days for processing. If you haven't received a shipping confirmation after that time, submit a Support Request with your full name and order details.
While most orders arrive sooner, please allow 7–10 business days from the date your order is placed for delivery.